Team Tankers International is a chemical tanker company located in Bermuda with its corporate headquarters in Westport, USA. The company is listed on the Oslo Stock Exchange and ranks amongst the 10 largest chemical tanker operators in the world.
Team Tankers is well known in the shipping industry as industry experts within chemicals: A field that requires a certain insight and expert knowledge to master – something Team Tankers has acquired through years of both company experience and long-time employees.
Team Tankers transports cargo with a fleet consisting of 40 chemical tankers, they have 1250 crew members and 70 onshore employees working from five offices around the world. All onshore employees use our MARK5 software for emails.
Back in 2013, Team Tankers was manually filing around 2-3000 emails per day. This procedure was very time consuming for employees, who were dragging and dropping all emails into folders. At the time, the company was using Outlook for emails, and because of the sheer amount of emails, they were hard to locate at a later time.
In an attempt to fix this, Team Tankers developed an internal workflow, demanding employees to archive emails into certain folders to make it easier to retrieve specific emails at a later stage. This resulted in way too much time spent archiving emails, and an endless number of structures, caused by employees who were creating different types of folders. Also, accidental misplacements of emails into the wrong folders made it impossible to retrieve emails at a later time.