Scenario 1:
The user “ABC” could be missing access to the role in the admin tool, which should be added by the super users or IT Department. Once the access right to the role has been granted, close the admin tool and restart the reMARK for the client. The mailbox should now be visible when creating a new email and within smart folder(s).
425 Soledad St Suite 400
San Antonio, TX 78205
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+65 6221 4277
EMAIL:
support@nordic-it.com
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ADDRESS:
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EMAIL:
support@nordic-it.com
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