Expand the search limit
Default search is 250, but there is an option to change that amount.
Force client to prompt for server URL
How to force the client to prompt for browser service.
Installing MARK5 – Access denied
A problem occurs while installing MARK5, it could be due to an error code: Access denied
How to create a forward rule
Please note that there’s also a direct link to your website which contains the full explanation of the rules section.
How to reset the sorting / filtering
If your have less emails in your folders or it does not auto-refresh, it could be a good idea to reset the sorting / grouping.
Draft folder & email permissions
Example: The email within the draft folder is public, I want it to be private.
How to change print settings
Changing print settings is only needed one time. After the changes, it will remember your settings.
How to assign a short key to categories
This is a guide to assign a short key to categories
Unable to see mailbox when creating conditions in smart folder(s)
Example: Please note that user ABC can’t see the operations@nordic-it.com mailbox, when creating conditions for the smart folders under Shared.
Emails not being picked up by smart folder
If you have created a smart folder and it doesn’t pick up emails, there is a tool to see why the emails are not being picked up. Example: You know the email is in the system, because you found it on the “All email” section.