The maritime shipping industry is constantly making waves as it grows in influence and innovation. Fortunately, Nordic IT has made it their mission to ensure the longevity of this booming business with their email collaboration solution, reMARK.
Through client case studies, we’ll break down how reMARK has solved complex maritime communication challenges and made a lasting impact in the shipping market. We’ll discuss the main resolutions reMARK has provided while affording these industry-leading maritime shipping companies the tools they need to remain successful in this ever-changing market.
Torm Shipping: Unstructured Email Control Resolution
Torm Shipping, a long-standing customer of Nordic IT’s since 2013, faced a significant challenge with its unstructured email flow. Their previous email solution needed more storage for their inboxes, and manual archiving of emails became time-consuming. Our collaborative email solution, reMARK, proved to be the perfect resolution.
With reMARK, Torm Shipping could automate its email flow, ensuring that emails were sorted correctly and sent to the right places. The tanker operations department saved one hour per operator daily, and 99% of email archiving became automated. With reMARK, Torm Shipping gained greater functionality, increasing efficiency and productivity.
Maersk Broker: reMARK Enabled Simplified Email Filing
Prior to engaging Nordic IT’s help, Maersk Broker struggled with manual email archiving, spending hours each day on the task. They required a modern solution that could handle thousands of emails daily while following the progress of their previous email platform.
reMARK was the clear choice as it could replicate workflows from their previous software, making the switch seamless. The implementation was comprehensive, with Nordic IT providing training sessions worldwide to meet Maersk Broker’s diverse needs. The result was improved time savings, email efficiency across departments, and streamlined collaboration.
Wagenborg Shipping: reMARK Increase Bandwidth & Email Visibility
Wagenborg Shipping’s extensive fleet of almost 200 ships and 2,000 employees required a robust email solution that could handle their daily communications. However, the traditional MS Exchange and Outlook system was not viable due to its limited capabilities and bandwidth. Moreover, using private email addresses made it inconvenient for everyone to communicate efficiently.
To address these issues, Wagenborg Shipping partnered with Nordic IT to implement the reMARK email solution, which increased bandwidth and enhanced email visibility among the workforce. Nordic IT’s seamless implementation allowed Wagenborg Shipping to customize their shared inboxes with reMARK to match their individual workflows and needs.
J. Lauritzen: reMARK Facilitated Easier Email Search & Retrieval
J Lauritzen approached Nordic IT in 2015 in need of a better email support system. Their maritime shipping fleet required constant communication and visibility. As a result, Nordic IT stepped in with the reMARK system and provided much-needed improvements such as a category function, folders, and filters.
The initial filter and folder setup were developed by Nordic IT and ensured a smooth transition to the system across departments. Employees began saving an average of 1.5 hours daily as they could now sort and organize their emails based on specific criteria, thanks to reMARK.
Mylaki Shipping: reMARK Streamlines Communication Across Locations & Departments
Mylaki Shipping, the agency operations market leader of crude and petroleum products in Greece, experienced a challenge in communication and collaboration between their operators and agents in the field and their in-office team. Seeking an email solution to overcome this challenge, they implemented reMARK, a collaborative email platform built for groups.
The implementation process was seamless, and Mylaki enjoys streamlined communication across time zones and departments, among many other benefits, including smoother communication and collaboration and saving an average of 1.5 hours a day in labor.
CLdN COBELFRET: reMARK Provided Speediness & Reliability
CLdN COBELFRET faced several challenges with their previous email system, Microsoft Outlook that hindered their operations. Luckily, reMARK’s solution provided a revolutionary approach to their email infrastructure. reMARK enabled the archiving of thousands of emails while maintaining easy accessibility, ensuring a hassle-free communication experience for CLdN COBELFRET.
The transition was seamless, and adequate training allowed the team to save an average of 6.5 hours daily. With reMARK, CLdN COBELFRET gained both speediness and reliability in their communication, a testament to Nordic IT’s commitment to providing innovative and effective maritime email technology solutions.
JoinOcean Shipbrokers Ltd – reMARK Provided Increased Server Support for Users
JoinOcean Shipbrokers is a Shanghai-based organization specializing in dry bulk chartering and switched to reMARK to improve productivity and efficiency. The company previously used Foxmail but realized it needed more features to support its email communication needs. By choosing reMARK, JoinOcean Shipbrokers could save more than an hour daily on shared folders while avoiding overwhelming their email server.
reMARK’s system allowed users to easily search for pertinent information using the search function and filters, leading to improved organization within the company. With the added benefit of being a tool specifically designed for maritime shipping, reMARK ultimately proved to be the ideal email solution to help JoinOcean Shipbrokers achieve its goals, cut costs, and streamline operations.
Hafnia Ltd: reMARK Solved Storage & Downtime Issues
Hafnia, one of the world’s leading shipping companies, struggled with administration, stability, storage, and unplanned downtime while utilizing Microsoft products with third-party add-ons. The inefficiencies were frustrating, causing a decrease in productivity. However, reMARK proved to be the solution they were looking for, providing a more user-friendly system that was easier to navigate and contained all the essential features Hafnia needed.
To assist with an easy rollout, the Nordic IT support team and training staff went to the Hafnia office to ensure everyone was up to speed. This made the process even smoother and instilled confidence that this system would solve their challenges and be a seamless experience.
Tongli Shipping: Simplified Internal & External Communication with reMARK
Tongli Shipping has experienced rapid expansion with its shipping operations, making it increasingly difficult to manage communication with its teams across various locations. Their previous email system proved to be ineffective in handling large volumes of email, leading to confusion, lost information, and inefficient team collaboration.
Fortunately, switching to reMARK proved to be a game-changer for the company. Not only did the system offer simplified internal and external communication, but it also enabled seamless work-from-home arrangements. reMARK’s intuitive interface allowed Tongli Shipping to access critical information quickly, streamlining collaboration and improving overall productivity.
Weco Shipping: reMARK Offered a Centralized Collaborative Email Platform
Weco Shipping‘s troubles with high email volume are no longer an issue after adopting reMARK as their centralized email platform. The maritime shipping company’s pre-reMARK processes left employees unorganized and out of the loop, unable to access important information quickly.
With reMARK, everything is stored in one place, offering complete visibility and the ability for anyone on the team to see emails related to a particular task or project. What’s more, the platform’s mobile app is just as feature-rich as its desktop version, providing users with flexibility and convenience. Weco Shipping’s shift to reMARK has vastly improved its logistical services and cargo solutions, thus optimizing workflows.
Nordic IT: The Leaders in Maritime Email Technology Solutions
Nordic IT is a leading provider of innovative email technology solutions for the maritime industry. Our flagship product, reMARK, is a secure and reliable email platform for marine companies that enables them to manage their email accounts efficiently. Using advanced features and intuitive design, reMARK streamlines operations and boosts productivity.
Nordic IT is committed to creating the best possible collaborative email experience for all users by helping them get the most out of reMARK. Switching to a new email platform can be complex, so we also provide professional support and training for our customers. Contact Nordic IT today to learn how reMARK can transform your shipping business’s email communications.
